"Great service!"
Mary S., Washington
"Given our experience with other plans, your service
is superior. Thank you!"
KBarbara L., Oregon
"This was the best roadside assistance I've ever gotten
from any program. It was wonderful to not have to worry about
how I was going to get my injured horse to a vet and change
a flat tire. Your service was great. Thank You! P.S. I never
thought I'd have to use your service but I was sure grateful
I had it. The two other people that were with me signed up
for your service that same week!"
Alessandra M., California
"My threaded tire tore out the running light. The man
who changed the tire noticed my lack of light as I pulled
out onto the interstate. He followed me to my night’s
destination (about 20 miles) to make sure I was safe."
Lucia H., California
"Very good service – I was stuck way out off the
highway, 1,000 miles from home and everyone I talked to was
very helpful."
Alexis J., Oklahoma
"We are very pleased with your service and have recommended
you to other horse people! Thanks for this unique service!
Your fee is reasonable, too!!"
Jill L., Montana
"Your service was outstanding. The weather was brutally
cold and all towing was at a premium. Your staff kept in constant
contact and followed up after the service. I am extremely
pleased and will recommend your service to anyone who will
listen. Thank you. Keep up the good work."
Jana C., Wisconsin
"I had just got the USRider plan the day before I left
on my trip and broke down. Thank you so much for the help
and no hassle."
Jeanetta S., Colorado
"Thank you for excellent service and practical assistance.
My other roadside program would have left me stranded out
of state until at least Monday because they 'can't work on
or authorize work on' my truck. It was a simple clamp that
any handy man could repair, and I was on my way the same day.
I won't travel with my horses without USRider. Oh, and the
first question you asked was for the well being of my horses!
Thank You. P.S. As soon as I returned home, I referred to
you a new member. "
Lavonda H., Missouri
"This is superb service! I love USRider and recommend
it very strongly to all my friends."
Elizabeth B., Missouri
"I was out in the 'boonies' on a Friday late afternoon/early
evening and was amazed at how quickly my problem was taken
care of. Thank you!!!"
Martie J., Minnesota
"We were very pleased with the response and quickness
in which we received assistance. We will certainly refer USRider."
Cheryl M., Texas
"Keep up good work! Have referred several people to
you."
Suzanne S., Texas
"Your Member Care Specialist really sounded like she
cared. It makes me feel safe knowing y'all are standing by
and following up on whether help came and if my needs were
met properly. Traveling alone now is not a worrisome thing.
Thank you."
Ruth S., Texas
"I didn't realize I would have to use your service so
soon. I was very impressed! I am highly recommending your
service to all my equestrian travelers!"
Jeanne A., Mississippi
"Your people do a great job. Always checked back to
make sure we were taken care of. I've recommended USRider
to all our club members."
Jim B., Ohio
"I think your motor plan is the 'best' and I have recommended
it to people."
Carol B., Kentucky
"I just started with this service, and after having
one problem 10 hours from home I have recommended it to all
of my riding friends. Thanks for such a great service."
Jenna S., Indiana
"I drive with peace of mind knowing you'll be there
if I need help."
Kelley Z., Indiana
"As always, service was great -- helpful, courteous,
friendly operator and quick, efficient service. I've gotten
some friends to join USRider and recommend it to all horse
people."
Katherine H., Tennessee
"Thank you so much for doing what you promised to do."
Gail B., Tennessee
"Thanks for being there! Everyone was right on it and
I loved that the first thing the operator asked was, 'are
you okay and is your horse okay? Do you need a vet?' Thanks
again."
Lauren I., Georgia
"I’m thrilled to belong to USRider – thank
you for being there for us horse people."
Marie F., Florida
"This is by far the best service I have ever used! Thank
you so very much."
Aimee D., Florida
"This was a remote location, no GPS crossroads. It was
really helpful to call a local tow firm that knew the backcountry
roads. They were quite complimentary about your professionalism."
Cheryl V., Florida
"Thank you so much for being the easiest company to
work with."
Gary R., Florida
"The tow truck driver was polite, punctual and extremely
helpful. He arrived in less time than your Member Care Specialist
said he would. He was very efficient and got my truck and
trailer – full of horses – back on the road quickly.
Further, I have always been satisfied with the assistance
I have received from your Customer Care Specialist and the
roadside assistance you have sent to help me. Your plan is
great! I am especially glad that you provide coverage for
vehicles carrying horses."
Deborah R., Virginia
"We were in a remote location. It worked out the best
it could have. The horse went back to the barn he had been
staying at. The Jeep and trailer went to a dealer for repair
and barn for storage, respectively. Erma was a huge help.
We were 22 miles into a 400-mile trip."
Cordelia S., Virginia
"Your service saved the day! This was the best investment
I have ever made!"
Gretchen E., South Carolina
"When you are broke down towing, the last thing you
want is to feel stranded! Not the case with USRider! A caring
Care Specialist to a wonderful tow truck driver (who even
had a cold soda if I wanted it)! Thanks!!"
Dawn A., South Carolina
"Your service is fantastic. I feel much more at ease
when traveling with my horses because I know I can count on
your company to be there if there is a problem. Thanks for
providing a much needed service!"
Grace S., South Carolina
"We will never switch to another service. You had my
vehicle towed to two different places until I was able to
get it fixed! I have recommended it to all my friends!"
Penelope S., North Carolina
"Your service is fantastic! It was a life saver."
Forrest Kaye M., North Carolina
"Your plan was a lifesaver on a holiday when no one
wanted to come. You gave me service with a smile. Thank you."
Forrest Kaye M., North Carolina
"I am crazy about your service and recommend you to
all my horse friends, some of whom have signed up for your
service. I got a flat tire on an extremely dangerous curve
on I-40 in Oklahoma City. The tow truck operator was wonderful
as was the person on the phone. Thanks!"
Dianne N., New York
"My situation was a difficult one to get resolved. The
persistence of the representative on my behalf was beyond
excellent. Every horse owner I know now carries USRider. Thanks
for great service!!!"
Dolores A., New York
"Excellent service – prompt, asked good questions,
felt very confident with the service, clearly felt safety
concerns were taken care of."
Alexandra K., New York
"The brake line on our van ruptured just before arriving
at a horse show! Fortunately, we were able to stop by down
shifting and using the emergency brake. Your company and the
towing company were wonderful. Thank you for your prompt and
professional and courteous service!"
Kurt B., New Jersey
"Overall, your premiums are well worth the services
you provide. You made our accident a lot easier to handle."
Maryann O., New Hampshire
"I had had terrible experiences with (another motor
plan) in the past, so bad that I had decided the service wasn't
worth the money or the headache. I am so thankful that my
friend encouraged me to give your service a try. Fantastic!"
Gena M., Maine
"I was very impressed the agent called back to verify
that the wrecker arrived. The company was very helpful, dropped
me off on way to garage. Just renewed membership. Telling
everyone with horses."
Thomas J., Massachusetts
"Over 40 years of over-the-road with 4-wheel to 18 wheels+.
For past four years I have been pulling horses east of Mississippi
with USRider. My horses have not been by the roadside more
than 45 minutes. USRider Equestrian Motor Plan is the only
way to go! Go!! Thank you!"
Roy W., Massachusetts
"Thank you for this wonderful service! I've told all
my friends about this motor plan."
Nancy H., North Carolina
"Your operator was organized, professional, helpful
and upbeat. I had a terrible experience with (another motor
plan) in the past, so bad that I had decided the service wasn't
worth the money or the headache – I am so thankful that
my friend encouraged me to give your service a try. Fantastic!"
Gena M., Maine
"Thank you – Everything was easy."
Linda R., Washington
"I really appreciate being a woman traveling alone with
horses, that the operator kept calling me back to check on
me."
Candy B., Minnesota
"Your service is fantastic! It was a life saver."
Forrest M., North Carolina
"I am very pleased that there is this type of roadside
service for horse people."
Lee M., Massachusetts
"Your service was outstanding. The weather was brutally
cold and all towing was at a premium. Your staff kept in constant
contact and followed-up after the service. I am extremely
pleased and will recommend your service to anyone who will
listen. Thank you. Keep up the good work."
Jana C., Wisconsin
"Thank you for your help and keep up the good work."
John B., Florida
"Fantastic Service – I have referred your company
to many others – couldn’t be happier! "
Linda C., AZ
"I’m happy – So is my horse!"
Gail M., CA
"It was hard to find assistance in the area of which
I was but the Member Care Specialist was very determined.
Thank you!"
Heather M., OH
"This is the second time USRider has come to my rescue
- I so appreciate your service. Thank you for being there
for horse owners!"
Julia L., NY
"We were stuck at the top of a mountain 20 miles from
a town and your people were in contact with us repeatedly
until we were back on our way. The people you sent were very
nice and honest. Your service is well worth the money."
Beverly T., WY
"Your service is fantastic. I can’t even think
of a way to improve it!"
Linda C., TX
"Each time I’ve used the service I have been pleased
with it and glad to have it! Thank you!"
Stephanie N., OK
"Even though my vehicle wasn’t the one towed,
me and my horse were in good hands – thank you for your
help and caring service. I’m glad and thankful to have
a service that cares for me and my horse’s safety."
Eva A., KY
"First time I used the service since joining –
a flat tire on my big truck, and we were on the road in less
than 2 hours."
Thomas B., FL
"Wow! I was really impressed with how easy and quick
this was – a great service! Thank you!"
Alayne B., WA
"Service was great! My husband was blown away when you
called to check that everything had been taken care of."
Elizabeth G., CA
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